Balloon Delightz FAQ
Let's Talk Details
I LOVE your custom stuffed balloons!! How do I get one?
Navigate to our Custom Stuffed Balloon page. Browse and select the style you are interested in. Follow all the prompts to select the upgrades and gifts you would like. Once you are done, submit the request and Kelee will contact you within 24 hours to review your details and give you the final quote.
How soon can I get an order for a Custom Stuffed Balloon?
Kelee tries her best to accommodate requests however rule of thumb for Custom Stuffed Balloons is a 3-day notice. Sometimes she can whip one up for a last-minute order, so don’t be afraid to ask!
What can I put inside my Custom Stuffed Balloon?
That is a great question! The item/s must fit thru a 5-inch hole. If it is soft or bendable most times Kelee can make it fit. If it is a hard item, it must be smaller than 5 inches wide. For example, she can fit a pillow inside because it is squishy enough to stuff thru the hole. However, a 15oz coffee mug will not fit because the handle is too wide. Popular items – Lottery tickets, wine, nips, candy, clothing, hats, gift certificates, stuffed animals, novelty items. If you are unsure if an item will fit, simply drop Kelee an email or text!
What can I put inside my Custom Balloon Box?
Just about anything that will fit inside a 12x12 space. Kelee will caution you though not to add too many heavy items!
How long will my Custom Stuffed Balloon last?
The middle-stuffed balloon and foil balloons can last up to a month or more if not popped. The decorative latex balloons will only last about 1-2 weeks depending on conditions. If the balloon is inside away from heat or cold, it will last longer. If it is near a window or heat it will not last as long. There are some circumstances where the design lasts for many weeks! Kelee received a picture from a customer that decided to pop her design after 4 weeks. It still looked great!! You just never know!
How do I receive my order?
During the ordering process, Kelee will go over all available options with you. She offers local meet-up around Willimantic area or she offers delivery…..
• Free delivery within 5 miles of 06264
• $10 charge for deliveries 5.1- 10 miles of 06264.
• Deliveries beyond 10 miles will be addressed when the order is placed.
How will I fit my Custom Stuffed Balloon in my car?
GREAT question!! Most of Kelee’s designs are large, however she has tips and tricks for getting them in your vehicle! But, if you don’t want to chance it, she offers delivery!!
How do I pay for my order?
Once all the details of your order are confirmed, Kelee will send you an invoice. Payment options include Cash, Credit Card (3% fee will apply), Venmo, or Cash App.
What type of balloons do you use?
We utilize a blend of premium brand balloons sourced from respected wholesale companies. Some of the brands we work with are Sempertex, Decomex, Tuftex, and Gemar.
Do you offer a latex free option?
YES! This option includes a Bobo balloon and foil balloons. For more information, please reach out to Kelee via email or text.
Do you give donations?
Yes, we do however we limit it to 1 donation per month. For more information, please reach out to Kelee via email or text
What are your contact hours?
Monday to Thursday: 5pm-10pm, Friday and Saturday: 8am-8pm.
Where are you located?
The balloon gifts and decor are crafted locally in Scotland, CT. Kelee currently has a residency at Lisa’s Chocolates & Gifts in Mansfield, CT.